Betfare FAQ — Complete Answers to Common Questions

Forgot your password? No need to worry — betfare's reset process takes just 2–3 minutes. All you need is your registered mobile number handy.

Step-by-Step Password Reset:

• Go to the betfare login page and click the "Forgot Password?" link.
• Enter the mobile number used during registration.
• A 6-digit OTP will be sent to that number — usually within 30–60 seconds.
• Verify with the OTP, then type your new password twice to confirm and save it.
• Log in with your new password — the old one will no longer work.

Keep in mind:

• Your new password must be at least 8 characters long — mix letters, numbers, and special characters to make it strong.
• Resetting your password will automatically log you out of all devices.
• If you don't receive an OTP, use the "Resend" option — you'll need to wait 2 minutes before it arrives.

If your mobile number has changed or you're facing any other issue, Help Center Contact support with your KYC details.

Betfare's referral program benefits both sides — the person referring and the person being referred each receive a bonus.

Steps to Claim Your Referral Bonus:

• Log in to your betfare account and go to the "Referral" or "Refer a Friend" section.
• You'll find your unique referral code and link right there — it's exclusively yours.
• Send this code or link to your friend. When they register using the code, they'll also receive an extra welcome benefit.
• Once your referred friend completes their first deposit, the referral bonus will be automatically credited to your account.

When bonuses arrive and how to use them:

• The bonus is credited within 24 hours of your friend's first deposit being confirmed.
• Bonuses come with specific wagering requirements — withdrawals won't be processed until those conditions are met.
• A referral code can be used multiple times — the more friends you bring in, the more bonuses you earn.

To see the latest referral bonus terms and amounts, Voucher Page Check there — you'll find the most up-to-date information.

A cancelled or abandoned match is a real risk in betting. betfare follows a transparent policy on this:

If the match is completely cancelled:

• If a match is cancelled before it starts, all bets are generally refunded in full — the entire amount is returned to your wallet.
• Refunds generally take 24–48 hours to process.

If a Match Is Interrupted After Starting:

• If a set number of overs or a defined period of play has been completed, results may be declared via the DLS method or under the applicable rules — in which case bets are settled based on that result.
• If no result has been declared and the match is officially abandoned, all bets are voided and stakes are refunded.
• If one match in an accumulator or multi-bet is cancelled, it's removed and the remaining selections are recalculated.

For In-Play Bets: Settlement is based on what happened up to the point the match was stopped — terms may vary depending on the specific market.

If you have any questions about how one of your bets was settled Help Center Quote your Bet ID when you get in touch.

Betfare's responsible gaming tools are available directly in your account settings — no need to contact support.

How to Set Your Limits:

• Log in to your account → click the profile icon → open "Account Settings".
• Select the "Responsible Gaming" tab.
• You'll find four main tools there.

Four Tools and How They Work:

• Betting Limits: Set a daily, weekly, or monthly betting limit. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
• Deposit Cap: Sets a cap on how much you can deposit within a given period. Once the limit is reached, betfare will not accept further deposits.
• Cool-off Mode: Temporarily suspend your account for 1 day, 3 days, 1 week, or 6 weeks. You can still make withdrawals during the break.
• Self-Exclusion: A betting break ranging from 6 months to permanent. Once activated, it cannot be reversed before the set period ends.

To learn more Responsible Gaming Page Check there — you'll find a detailed guide for each tool.

Betfare uses the Decimal odds format — the simplest format available and the most widely used in Bangladesh.

Here's a quick breakdown of the math:

• Total Potential Return = Stake Amount × Odds
• Net profit = (stake × odds) − stake

Let's break it down with an example:

• Odds 2.50A ৳100 bet at this odds returns ৳250 in total (net profit ৳150).
• Odds 1.75Place a ৳200 bet and win ৳350 total — that's a net profit of ৳150.
• Odds 1.10 This means the event is considered a near-certainty — the payout if you win will be very low.
• Odds 5.00 Refers to the underdog — less likely to win, but the payout is bigger if they do.

What your bet slip will show: Just enter the amount and betfare automatically shows your potential winnings — no manual calculation needed.

In live betting, odds shift every moment — if you're looking for better value, wait for the right opportunity before placing your bet.

Betfare has over 500 slot games across different styles and budgets. They broadly fall into three categories:

1. Classic Slots:

• 3 reels, simple gameplay — perfect for complete beginners.
• Fewer paylines, straightforward gameplay. Classic fruit, 7s, and bar symbol layouts you'll recognize.
• Play from as little as ৳10 per spin — perfect for smaller budgets.

2. Video Slots:

• 5 or more reels with multiple paylines (from 9 up to 243).
• Theme-based games — including mythology, adventure, and cricket themes.
• Packed with free spins, multipliers, and bonus rounds — way more fun.
• RTP is generally 95%–97% — most popular slots fall into this category.

3. Progressive Jackpot Slots:

• A portion of every spin goes into the jackpot pool, so the prize keeps growing.
• Win over BDT 100,000 from a single spin.
• Lower odds of winning, but the rewards are much bigger.

Tips for new players: Start with classic slots to get a feel for the gameplay, then move on to video slots. Most games can be tried for free in demo mode — get comfortable before playing with real money.