From the moment you create an account with betfare, we are responsible for protecting every piece of information you provide. This privacy policy clearly sets out what data we collect, why we collect it, how it is used, and what rights you have.
Our Commitment: betfare never sells your personal information to third parties. Your data is used solely to deliver services and maintain security.
Key points at a glance before you read the full details
Betfare only collects information that is strictly necessary to provide its services. No unnecessary or excessive data is ever requested. All collected information is stored securely on encrypted servers.
256-bit SSL/TLS encryption secures every transaction and login. Payment information is never stored directly on betfare's servers — payment processing is handled through a separately secured payment gateway.
Betfare never sells members' personal information to advertising agencies, marketing companies, or any other third parties. This is a fundamental commitment we stand by.
Betfare uses cookies to improve the platform and personalize your experience. You can disable all non-essential cookies from the settings.
Every registered betfare member has the right to view, correct, and request deletion of their personal data. Any data-related request will receive a response within 72 hours.
You can opt out of promotional SMS or emails from betfare at any time through your account settings. Mandatory security messages cannot be disabled.
Each section explains a different aspect of how your data is protected.
Betfare collects only the minimum information necessary to deliver its services effectively and maintain security. No additional data is ever requested.
Information provided at the time of registration:
Information required during KYC verification:
Automatically Collected Information:
Every piece of data betfare collects has a specific purpose. Nothing is gathered on the off chance it might come in handy later.
Your mobile number is collected for one reason only — OTP-based verification and important security notifications. Your name and date of birth are collected as part of our KYC policy — compliance with international anti-money laundering regulations is mandatory, and that requires verifying each user's identity.
IP addresses and device information are collected for security purposes. If a login attempt is made from an unfamiliar location or device, it can be detected and the member alerted.
Transaction history is retained because it is a legal requirement — and in the event of any dispute, this information is essential to protect both parties.
Betfare uses collected data primarily for four purposes:
If a member has consented to marketing communications, betfare will send relevant offers and promotions via SMS or email. This consent can be withdrawn at any time.
Important: betfare never uses your personal identification data for individual profiling or shares it with advertisers.
| Data Type | Payment Gateway | Legal Authorities | Marketing Companies | Advertisers |
|---|---|---|---|---|
| Name & Identity | For Verification Only | Upon Legal Order | Never | Never |
| Mobile Number | In Transactions | Upon Legal Order | Never | Never |
| Transaction History | Specific Information | Upon Legal Order | Never | Never |
| Betting History | Never | Upon Legal Order | Never | Never |
| KYC Documents | Never | Upon Legal Order | Never | Never |
Betfare follows the highest industry standards for protecting user data — and these protections aren't just written policies; they're enforced at a technical level.
Betfare uses cookies to operate the platform. Cookies are small text files stored in your browser that help retain session information.
betfare uses three types of cookies:
To change your cookie preferences, go to the "Privacy" option in your account settings. You can also manage cookies directly from your browser settings.
Every betfare member holds several rights regarding their personal data. To exercise any of these rights, simply contact our support team.
Betfare does not retain data indefinitely. Each type of information has a defined retention period:
Once the specified retention period ends, data is securely deleted. Where data must be kept for legal reasons, it is retained at the absolute minimum necessary.
Betfare may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and members will be notified via email or SMS.
For any privacy-related questions or concerns, please contact us:
Requests for data deletion or correction are responded to within 72 hours of receipt.
Every betfare member enjoys these rights
On many online platforms, a privacy policy is little more than a long page nobody reads — and one that offers users no real value. betfare has tried to do things differently here. What's written on this page isn't just legal boilerplate; it explains in plain language what actually happens with your data.
A question many users have is — does betfare share my number or personal details with other companies? The answer is no. betfare does not share user data with any advertising network or marketing company. This is not just a written policy — betfare simply has no commercial agreements of that nature.
Another common concern — how safe is the NID or passport submitted for KYC? These documents are stored in betfare's encrypted storage and only a specific, authorised team involved in the verification process has limited access. Even general support agents cannot view these documents.
Digital platform usage in Bangladesh is growing rapidly — and so is awareness around data security. Many users have personally encountered incidents of mobile number leaks or fraud involving personal information. betfare understands this reality, which is why we take extra care in protecting your data.
Please note — betfare never sends payment numbers or links via SMS or phone calls. If you receive such a message in betfare's name, it is a scam. All official communications from betfare come through the platform itself.
A common question about IP logging — does betfare track my location? IP addresses are logged for security purposes only. If a login attempt is detected from an unfamiliar country or city, betfare can identify it and alert the member. This information is never used for marketing or advertising.
When installing the betfare mobile app, certain permissions will be requested. Each permission has a reason — notification permission is for push notifications, and camera permission is solely for the KYC verification selfie. The app does not access your call logs, contacts, or data from other apps.
Uninstalling the app removes app-related data from your device. However, your account information on betfare's servers remains intact. To delete that, you'll need to contact support and request account closure.
Security Best Practices: Alongside betfare's own measures, there are steps you can take too — use a strong password, keep 2FA enabled, and avoid clicking on unfamiliar links. Security is a two-way responsibility.
Privacy policies can feel like a chore to read, but this one is actually a record of your rights. betfare wants every member to know how their data is being used — because it's your data, not ours.
Your Data Protected by Industry-Standard Technology
Straight, Simple Answers
If the betfare app won't open or needs an update, follow these simple steps:
App Won't Open:
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If None of the Above Steps Work Help Center Contact us via Live Chat — share your device model and Android/iOS version for a faster resolution.
Your data is secure at betfare, our service is available in Bangla, and payments are fast. Over 300,000 members have trusted us — start your journey today.